Return Policy

Acceptable reasons for exchange: Factory inspection, sending incorrect color/size, or any errors from Joy007jerseys.com. Please note that all returns and exchanges must be new, unused or unworn, and accompanied by the original label and sticker. Goods regarded as worn, used, worn-out or without labels will be returned at the buyer's own expense. No refunds will be given. Customized and personalized items cannot be returned because it is the customer's responsibility for lost returned goods. It is essential to obtain the waybill number of the returned goods from the express company.

If they need to make an exchange, you need to send an email within 3 days after receiving their products. All sales are final - ask you any questions before placing an order to limit and prevent any problems.

Except for the above return and exchange terms, no refund requests will be accepted. Please provide our customer service with pictures or videos of product defects for returns or exchanges. In the event of malicious non-payment, we will retain evidence and take legal action.